Mac Auto India | Electric Rickshaw & E-Cart Manufacturer

Protecting your (“customer“ /“user“/“browser“ or “you“, refers to the person or entity accessing the Website and/or availing the services or products offered through the Website and/or registering themselves on the Website to subscribe to our products/launches/promotions) privacy and ensuring that your personal data is held securely is very important to Mac Auto India Pvt. Ltd. (“Mac Auto India“ or “we/our/us“ or the “Company“, which includes its divisions, affiliates and group companies). This Privacy Policy and Privacy Statement form an integral part of the Terms of Use of the Website.

We collect information about you when you visit our Website (https://macautoindia.com/), use our services, or view our online advertisements. The information we collect during normal use of our Website is used to monitor the Website's performance, develop our electric vehicles and services further, and provide you with updates that you have subscribed to.

This Privacy Policy applies only to the Website. Our Website may contain links to third-party social media platforms, websites, and service providers that may collect personal information from you. In such cases, we are not responsible for their privacy practices, and we recommend reviewing their privacy policy before sharing any personal information.

1. Information Collection

In general, you may visit the Website without revealing your identity. However, we may collect personal information when you:

Submit an inquiry form
Subscribe to newsletters or promotional updates
Request product information
Purchase or book an electric vehicle or related service
Interact with us through our service centers or events

Information collected may include (but is not limited to):

Name, address, email address, phone number
Vehicle booking details
Location data (if permitted)
Transaction details for purchases or services
Any other identifier for contacting you online or offline

2. Use of Information

We may use the collected information to:

Provide and improve our electric vehicle products and services
Personalize your user experience on our Website
Respond to inquiries and service requests
Send promotional content, product launch details, or service reminders
Conduct market research and data analysis
Comply with legal obligations

3. Data Sharing

Your personal information may be shared with:

Our authorized dealerships and service partners for vehicle delivery, service, and support
Third-party service providers for communication, analytics, and IT support
Regulatory authorities if required by law

All external service providers are contractually bound to comply with applicable data protection laws and maintain strict confidentiality.

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Cookies and Tracking

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze Website traffic, and customize content. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, we cannot guarantee absolute security due to the nature of the internet.

7. Your Rights

You have the right to:

Request access to your personal data
Correct inaccuracies in your data
Withdraw consent for data processing (where applicable)
Request deletion of your personal data, subject to legal requirements

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page, and your continued use of the Website will signify your acceptance of the changes.